Cortex logomark

Single Sign-On Solution

Seamless digital journeys, stronger security & superior data capture

An open SSO that provides a unified experience across all digital touchpoints to optimise user registration, capture relevant data and create deeper audience profiles.
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Canaries TV
TV
Junior Canaries
Juniors
Delia's
Venue
The Norwich City FC Online Store
Shop
Norwich City FC website
Website
Norwich City FC Tickets
Tickets
oneCity login
Login
User flows

Focussed on user flows

This fully compliant and multi-factor authentication solution has been built with a focus on user flows that match the needs of the audience. Optimisation of user registration and data capture drive rapid database growth, enabling you and brand partners to target and personalise content and commercial inventory to a wider, more engaged audience.

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Why Cortex?

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Simple and easy to use

Built natively into apps and websites or as configurable Microsites to reduce implementation time and deliver a quick and easy frontend experience to fans.
route

Seamlessly connected

Developed to easily integrate with 3rd parties, with several successful integrations already in place across ticketing, streaming and retail including StreamAMG, Brightcove, Ticketmaster and Seatgeek.
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Revenue driving

Enriching fan profiles with SSO generated data gives rights holders the ability to hyper-target content to even more specific audiences, creating new high-impact opportunities for brand partners.

Key features

Tailored onboarding.

Tailored Onboarding

The SSO onboarding flow can be completely customised to match your needs - what information do you want to gather? How do you want to engage and reward your fans for signing up?
Junior accounts

Junior Accounts

Promoting inclusivity of every generation of fans, the SSO is built with functionality to allow junior fans to create their own accounts, without the need for personal emails due to the need to link up with an adult guardian’s account to verify. Junior accounts will also automatically upgrade to adults when required, supporting a continued, seamless fan journey.
Preference Centres

Preference Centres

Giving fans power over their own data and acting as a gateway to SSO sign-ups, Preference Centres are purpose built to allow registered and unregistered fans to set their wider content and marketing preferences.
Fan Manager

Fan Manager

Exclusive to Cortex SSO customers, Fan Manager is a central platform to manage your fans Single Sign-On account, giving you the power to self-serve and enjoy enhanced customer management.

Multi-Factor Authentication

Cortex Multi-Factor Authentication

Safeguard your business, build trust with your fans

Elevate the security of your Single Sign-On solution with the Multi-Factor Authentication (MFA) add-on designed to protect sensitive data and defend against rapidly evolving and more sophisticated cyber threats.

Single Sign-On

Single Sign-On flow diagram
Single Sign-On flow diagram

Single Sign-On + Multi-Factor Authentication

MFA adds an extra layer of security to the more traditional email and password authentication with the introduction of randomly generated one time passcode (OTP), offering fans enhanced security of their accounts and data and ensuring that only authorised users gain access to your critical systems and information.

Single Sign-On plus Multi-Factor Authentication flow diagramSingle Sign-On plus Multi-Factor Authentication flow diagram

Key technical specs

OpenID Connect / OAuth 2.0 standard

Cortex has built a secure and flexible authentication platform compliant with the OpenID Connect / OAuth 2.0 standard, allowing easy integration / interoperability with other platforms.

JSON Web Tokens (JWTs)

The auth platform uses JSON Web Tokens (JWTs) for validating access - with short-lived access tokens and long-lived refresh tokens to obtain an access token; this approach balances security concerns with convenience for access.

Complementary products

Fan Data Platform
Fan Data Platform
Hyper-target and personalise web and app content
Find out more
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Digital Activations
Digital Activations
to enrich profiles with deeper behavioural data
Find out more
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Cortex CMS block builder
Content Management System
to create content exclusivity behind logins
Find out more
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Time to create seamless user journeys?
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SSO FAQs

  • Single Sign-On (SSO) is a user authentication service that allows a user to use one set of login credentials (e.g. username and password) to access multiple applications. The main advantage of SSO is that it enables users to access several applications or systems with a single login, improving user experience by reducing password fatigue and streamlining the login process.

  • Single Sign-On (SSO) enhances data collection and management by centralising user access across multiple platforms, which streamlines the management of user credentials and ensures consistent user information. This centralisation aids in maintaining accurate and uniform data, simplifies compliance with data protection regulations, and reduces administrative overhead.

  • SSO enhances security in several key ways. First, it reduces the number of attack surfaces by minimising the number of passwords users must manage and protect. It also decreases the likelihood of password reuse across applications, which can be a major security risk. Additionally, SSO solutions often include robust security measures such as multi-factor authentication (MFA) and centralised access controls, allowing for better management and oversight of user access and authentication.

  • Choosing a sports-specific CMS can be beneficial because such systems are tailored to handle the unique demands and content types pertinent to sports content management. Additionally, sports-specific CMS platforms may integrate seamlessly with live-streaming technologies, ticketing systems, and merchandise sales, providing a comprehensive toolset optimised for sports organisations and media outlets.

  • Yes, modern SSO solutions are designed to be highly compatible with various existing infrastructures. They can typically integrate with a wide range of applications, including both on-premise and cloud-based systems, through standard authentication protocols such as SAML, OpenID Connect, and OAuth. Integration might require some configuration adjustments or the use of adapters or connectors, but most SSO providers offer extensive support and documentation to facilitate this process.