We are Cortex Tech Limited t/a Cortex (“Cortex”, “us”, “we”, “our”). We are a limited company registered in England and Wales under registration number 15817221 and we have our registered office at Mimet House, 5a Praed Street, London, England, W2 1NJ. We are registered with the UK supervisory authority, Information Commissioner’s Office (“ICO”), in relation to our processing of Personal Data under registration number ZB723058.
We provide sports businesses with a fully integrated suite of data powered technology and supporting services. We and our related entities are committed to protecting the privacy and security of the Personal Data we process about you.
Unless we notify you otherwise, we are the controller of the Personal Data we process about you. This means that we decide what Personal Data to collect and how to process it.
The purpose of this privacy notice is to explain what Personal Data we collect about you and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions, you can contact us using the information provided below under the ‘How to contact us’ section.
This privacy notice applies to you if:
‘Personal Data’ means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.
The type of Personal Data we collect about you will depend on our relationship with you. For the type of Personal Data we collect see the table below in the section entitled ‘Purposes, lawful bases and retention periods’.
We collect most of the Personal Data directly from you in person, by telephone, text or email and/or via our website.
However, we may also collect your Personal Data from third parties such as:
For details about how we use cookies and other tracking technologies, please see our specific page on Cookies and similar technologies.
We will only use your Personal Data when the law allows. Most commonly, we will use your Personal Data in the following circumstances:
We will retain your personal data on our systems only for as long as is strictly necessary for the purposes for which such data was originally collected, being the period during which we are contracted to provide you with the Services (or for such longer period as may be required by law, including in connection with any tax obligations).
Where Personal Data is processed because it is necessary for the performance of a contract to which you are a party, we will be unable to provide our services without the required information.
We may share your Personal Data with our affiliates and carefully selected third parties, for example, we may use a supplier to provide services which support the services which we provide to you. In this case, we remain responsible for your personal data and will ensure we have a written agreement in place with any third party provider. We currently use third-party suppliers:
Your personal information may be transferred to and processed outside of the UK/EEA. This is because the organisations we use to provide our services to you may be based outside the UK or have servers based outside the UK.
We will only transfer your personal information from countries in the UK or EU/EEA to countries outside of the UK or EU/EEA where:
You have certain rights in relation to the processing of your Personal Data, including to:
You will not usually need to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you wish to exercise your rights, you may contact us using the details set out below within the section called ‘How to contact us and our Data Protection Officer’. We may need to request specific information from you to confirm your identity before we can process your request. Once in receipt of this, we will process your request without undue delay and within one month. In some cases, such as with complex requests, it may take us longer than this and, if so, we will keep you updated.
If you wish to contact us in relation to this privacy notice or if you wish to exercise any of your rights outlined above, please contact us as follows:
Telephone: +44 (0)20 3137 9873
Email: compliance@cortextech.io
Post: Fifth Floor, Mimet House, 5a Praed Street, London, W2 1NJ
We have also appointed a Data protection Officer (“DPO”). Our DPO is Evalian Limited and they can be contacted using the above details. Please mark your communications FAO the ‘Data Protection Officer’.
We may update this notice (and any supplemental privacy notice), from time to time as shown below. We will notify of the changes where required by applicable law to do so.
End User License Agreement for Cortex Sports Ltd Apps
Please read carefully the terms and conditions of this end user license agreement (“EULA”) before using the software application (“APP”) provided by Cortex Ltd (“Cortex”), a company registered in England and Wales with number 9366216. This is a legal agreement between Cortex and you. This EULA, the Cortex master terms of service and the Cortex privacy policy are incorporated herein by reference (collectively the “TERMS”) and govern the access and use of the APP. Any terms not defined in this EULA shall be given the same meaning as stated in the master terms of service.
By downloading, installing or using this APP you acknowledge and agree that:
IF YOU DO NOT AGREE TO BE BOUND BY ABOVE TERMS (AS DESCRIBED IN FURTHER DETAIL BELOW) YOU MAY NOT DOWNLOAD, INSTALL OR USE THE APP.
Cortex reserves the right to modify and/or change any of the terms and conditions of this EULA at any time and without prior notice. If Cortex materially modifies this EULA it will post the updated EULA in the “About Menu” of the APP via a hyperlink or by other reasonable means now known or hereafter developed. By continuing to use the APP after Cortex has posted a modification of this EULA, you agree to be bound by the modified EULA. If the modified EULA is not acceptable to you, your only recourse is to discontinue the use of and uninstall the APP. This Agreement will also govern any software upgrades and/or updates provided by Cortex that upgrade and/or supplement the APP, unless such upgrades and/or updates are accompanied by a separate license, in which case the terms of that separate license will apply.
Conditioned upon your compliance with the terms and conditions of this EULA, Cortex hereby grants to you a limited, revocable, non-exclusive, personal, non-sublicensable, non-transferable, non-assignable license to install and use the executable form of the APP solely for your personal use on a device (whether mobile device or other) owned or controlled by you. Cortex reserves all rights in the APP not expressly granted to you in this EULA.
As part of the installation and operation process of the APP, you may be changing your mobile device settings. By installing the APP, you agree you have approved such changes and you understand you can reconfigure such settings at any time from the “Settings Menu” available in the APP and in the configuration options available in your mobile device from within your mobile device Setting Menu. Such changes may include, without limitation, the following:
There is NO WARRANTY for the software. Cortex provides the Software “AS IS” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The entire risk as to the quality and performance of the Software is with you. You acknowledge that the Software may not be free of bugs or errors and you agree that the existence of any errors shall not constitute a breach of this EULA.
You may not use the APP in any manner that could: (i) damage, disable, overburden, or impair the APP (or any server or networks connected to the App), or (ii) interfere with any third party’s use and/or enjoyment of the APP (or any server or networks connected to the APP). Except as expressly specified in this EULA, you may not: (a) copy or modify the APP; (b) transfer, sublicense, lease, lend, rent or otherwise distribute the APP to any third party; or (c) use the APP in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this EULA. You acknowledge and agree that portions of the APP, including, without limitation, the source code and the specific design and structure of individual modules or programs, constitute or contain trade secrets of Cortex and its licensors. Accordingly, you agree not to disassemble, decompile or otherwise reverse engineer any components of the APP provided in object code or any other Cortex products or services, in whole or in part, or permit or authorise a third party to do so, except to the extent such activities are expressly permitted by law notwithstanding this prohibition.
Any Open Source Software that may be accompanying the App is provided to you under the terms of the open source license agreement or copyright notice accompanying such Open Source Software or in the open source licenses file accompanying the Software. As used herein “Open Source Software” mean open source software components provided with the App that are licensed to you under the terms of the applicable license agreements included with such open source software components or other materials for the App. This EULA does not apply to any Open Source Software accompanying the App and Cortex hereby disclaims any and all liability to you or any third party related thereto.
This EULA will remain in effect until terminated. The EULA, and your rights and licenses hereunder, will terminate immediately upon your breach of the EULA. You may terminate the EULA by uninstalling and discontinuing your use of the APP. Cortex may terminate support of the APP and/or this EULA, or limit or terminate your access to the APP at any time for any reason. Sections entitled Reservation of Rights, Term and Termination, Warranty Disclaimer and Limitation of Liability, Indemnification, and Miscellaneous shall survive any termination of this EULA.
Nothing in this EULA shall exclude or in any way limit Cortex’s liability for fraud, or for death and personal injury caused by its negligence, or any other liability to the extent that it cannot be excluded or limited as a matter of law. Cortex shall not be liable under or in connection with this EULA for:
Cortex’s maximum aggregate liability under or in connection with this EULA, or any collateral contract, whether in contract, tort (including negligence) or otherwise, shall be limited to a sum equal to the price paid for the Software.
Cortex’s liability for infringement of third party intellectual property rights shall be limited to breaches of rights subsisting in the UK.
You acknowledge that Cortex is not responsible for any content accessed through use of the APP, and agree to indemnify and hold Cortex, and its affiliates, officers, agents, partners, and employees, against any claim or demand made by any third party due to or arising out of such content.
This EULA, its subject matter or its formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English Law and submitted to the exclusive jurisdiction of the English courts.
You acknowledge that this EULA is between you and Cortex only, not with Apple, and Apple is not responsible for the Service and the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service. In the event of any failure of the Service to conform to any applicable warranty, then you may notify Apple and Apple will refund any applicable purchase price for the App to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Service. Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including, but not limited to: (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defence, settlement and discharge of any third party claim that the Service and/or your possession and use of the App infringe that third party’s intellectual property rights. You agree to comply with any applicable third party terms, when using the Service. Apple, and Apple’s subsidiaries, are third party beneficiaries of this EULA, and upon your acceptance of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third party beneficiary of this EULA. You hereby represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
